"Is there anything else...
...I can help you with?"
Those who work in call centers and who continually answer the same questions over and over again and again must have the patience of Job, the prophet; not the computer guy, whose last name is Jobs.
I'm constantly apologizing for my ignorance, looking through my online papers to verify what I'm trying to do. I'm going through stacks of documents that get delivered to me via snail mail. I have questions and I think they have some answers.
The title of this blog post kind of opens the door, for me, to say, "Yes, please." I think that is an uncommon answer. So it takes the person by surprise.
Here's what happened last Tuesday:
3-20-18 12:20pm spoke with Clemie (short for Clementine) and she confirmed she canceled my auto pay. #S-246-----. She asked me if there is anything more I can help you with?
These days...I have a standard response. "Will you have lunch with me?"
That's right. I don't know where they are and I don't care. I just want to make them laugh, or at least break up the routine. Most are completely taken by surprise! I would be also. Some have asked, "What?" Others have said "uh, uh, na, no."
Sweet Clemie quickly said "Let's go!" And I said "Where?" And then she said. "Thank you for making my day."
It's kind of the reverse of LilyTomlin, playing the phone operator, snorting her way through the calls on Laugh In. But if I can make folks smile, or 'make their day,' I've done at least one thing worthwhile.
(Please don't get me confused with Clint Eastwood.)
Live richly, marilyn
Those who work in call centers and who continually answer the same questions over and over again and again must have the patience of Job, the prophet; not the computer guy, whose last name is Jobs.
I'm constantly apologizing for my ignorance, looking through my online papers to verify what I'm trying to do. I'm going through stacks of documents that get delivered to me via snail mail. I have questions and I think they have some answers.
The title of this blog post kind of opens the door, for me, to say, "Yes, please." I think that is an uncommon answer. So it takes the person by surprise.
Here's what happened last Tuesday:
3-20-18 12:20pm spoke with Clemie (short for Clementine) and she confirmed she canceled my auto pay. #S-246-----. She asked me if there is anything more I can help you with?
These days...I have a standard response. "Will you have lunch with me?"
That's right. I don't know where they are and I don't care. I just want to make them laugh, or at least break up the routine. Most are completely taken by surprise! I would be also. Some have asked, "What?" Others have said "uh, uh, na, no."
Sweet Clemie quickly said "Let's go!" And I said "Where?" And then she said. "Thank you for making my day."
It's kind of the reverse of LilyTomlin, playing the phone operator, snorting her way through the calls on Laugh In. But if I can make folks smile, or 'make their day,' I've done at least one thing worthwhile.
(Please don't get me confused with Clint Eastwood.)
Live richly, marilyn
Comments
Post a Comment